07-01-2017 by Jerry T. in Lenexa, KS
It will be hard to list all of the great comments in one review about Shawn Bellis, and his company Epic Exteriors, LLC.
Our home sustained a hail loss in May 2016. Shawn was in the neighborhood and asked if we wanted him to inspect our roof for damage since he was re-roofing a number of our neighbors homes. He advised our roof needed replacement so we contacted our insurance company. Their position was only partial damage even though all of the surrounding houses required a full replacement. Shawn was adamant that we needed a new roof. Shawn advised that the shingle manufacturer would not warrant new shingles mixed with old, and over the course of 13 months, Shawn worked tirelessly on our behalf, meeting twice with adjusters, contacting the insurance company by phone several times, as well as The City of Lenexa on our behalf, who stated they would not allow mixture of new and old shingles on a re-roof. We finally received a full roof replacement, but only through Shawn’s persistence.
Certainly we agree with other reviews about prompt, timely, and great installation, as well as complete and through clean up, but the customer service is the shining light on this situation. We doubt any other roofing contractor would have worked so hard on our behalf as Shawn Bellis, and Epic Exteriors, LLC.